Effective Date: April 22, 2025

At Sattoshee Foodss, we prioritize your satisfaction and strive to provide the highest quality products. If, for any reason, you are not completely satisfied with your purchase, we’re here to help.

Returns

• Eligibility:
  You have 7 days from the date of delivery to return an item. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

• Non-Returnable Items:
  Due to the perishable nature of our products, certain items such as food products, mouth fresheners, and other consumables are exempt from being returned.

• Return Process:
  To initiate a return, please contact our customer support team at sattosheefoodss@gmail.com or call us at +91 9420081114 with your order details and reason for return. Our team will guide you through the return process.

Refunds

• Processing Time:
  Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 8–10 business days to your original method of payment.

• Shipping Costs:
  Shipping charges are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

• Damaged or Defective Items:
  If you receive a product that is defective or damaged, please contact us immediately with photographic evidence. We will assess the issue and, if validated, offer a replacement or refund as appropriate.

Cancellations

• Order Cancellation:
  Orders can be canceled within 24 hours of placement, provided they have not been dispatched. To cancel an order, please contact our customer support team promptly.

Contact Us

For any questions or concerns regarding returns and refunds, please reach out to us:

• Email: sattosheefoodss@gmail.com

• Phone: +91 9420081114

We value your trust and aim to ensure a seamless shopping experience.